FAQ.
DEFINITIONS
Unless otherwise stated, the following expressions shall have the following meanings: "You" and "your" refer to you, as a user of the site. A "user" is someone who accesses, browses, crawls, scrapes, or in any way uses the site. "We", "us", and "our" refer to bitofxinvestment.com Company.
Do you accept customers from any country?
Yes, we accept customers from any place in the world without exception
How to register with bitofxinvestment.com and is it free ?
Opening an account with us is absolutely free. We do not charge you any hidden fees or service charges. The commission on operations and additional costs is included in the company's profit from crypto trading. The registration process is very simple. Please register with us through the Register button above or click here. We urge you to read the terms and conditions page before you register with us.
WHAT IF I CAN'T LOG INTO MY ACCOUNT BECAUSE I FORGOT MY PASSWORD ?
Click forgot password link, type your username or e-mail and you'll receive your account information.
WHAT PAYMENT SYSTEMS DOES BITOFXINVESTMENT.COM WORK WITH?
We accept Bitcoin, Perfect Money, Ethereum and USDT.
You can open a free PM account here: https://perfectmoney.is
You can open a Litecoin account here: https://www.coinbase.com and https://www.binance.com
You can open a ethereum account here: https://www.coinbase.com and https://www.binance.com
How many accounts can I register?
You can register as many accounts as you want. However, all accounts must have different usernames, passwords, and email addresses.
HOW CAN I INVEST WITH BITOFXINVESTMENT.COM?
To make a investment you must first become a member of Bitofx Investment Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.
What do I need to start investing?
First of all, you need to register a new account, select an investment plan and make a deposit of at least $50 through the popular payment systems.
HOW CAN I INVEST WITH BITOFXINVESTMENT.COM?
To make a investment you must first become a member of Bitofx Investment, Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.
How many times can a user make deposits into their account?
A user can make deposits in his or her account as and when they want. There is no limitation on the number of deposits that a user can make into their account.
IS PRINCIPAL INCLUDED IN PROFIT?
Yes, principal is included in all plans.
HOW LONG DOES IT TAKE FOR MY DEPOSIT TO BE ADDED TO MY ACCOUNT?
Your account will be updated after 3 payment confirmation.
What is the Minimum & Maximum amount allowed to deposit?
The minimum amount of investment is only $50. The maximum amount is Unlimited. Each investor can have an unlimited number of deposits.
Can I make reinvestments?
Yes, you can reinvest. However we allow Capitalization of investments from your account balance.
What is the minimum amount for withdrawal?
The minimum withdrawal amount is $50.
Are there any condition in making withdrawals?
All Withdrawals are automatically processed once applied.
Are there any fees to withdraw my funds?
There are no any hidden fees to withdraw your funds.
CAN I MAKE A CONTRIBUTION THROUGH ONE PAYMENT SYSTEM, AND THE OUTPUT FROM THE ANOTHER ONE?
No, payments are made through the same payment system, to which the contribution was made.
HOW CAN I GET PAID FROM BITOFXINVESTMENT.COM?
In your account, there will be added money available for withdrawal. Order them for withdrawal and they will go into your wallet.
AFTER I MAKE A WITHDRAWAL REQUEST, WHEN WILL THE FUNDS BE AVAILABLE ON MY E-CURRENCY OR CRYPTOCURRENCY ACCOUNT?
All of our withdrawals are instant. but if the withdraw meet payment processors issue, server or technial problem or some other issue, it can take up to 24 hours.
WHAT COULD BE THE REASON FOR THE DELAY MORE THAN 48 HOURS?
There are several reasons for failure to pay:The e-currency account number, which is to be specified during registration or in account setting, is missing or incorrect. You have balance limit imposed on your e-currency account. Please contact e-currency provider to sort this problem out.
WILL I RECEIVE ANY COMMISSIONS IF MY DOWLINERS MADE A DEPOSIT?
Yes, you will get 10% referral commission if your downlines make a deposit.
Can I receive a referral commission without making a deposit?
Yes, you can get a referral commission without making a personal deposit.
HOW CAN I CONTACT YOUR SUPPORT?
You can contact our support through clicking the “Contact Us” link. We offer support through Contact Form, and E-mail or by livechat.